Last updated: July 2026
Neon Guys Digital (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use and safeguard your information when you visit our website at digital.neonguys.co.uk.
Who We Are
Neon Guys Digital is a bespoke LED screen design, install and control business, the digital sister brand of Neon Guys, based at Metropolitan House, Station Road, Cheadle Hulme, Manchester, SK8 7AZ. You can contact us at contact@neonguys.co.uk or 0161 791 4099.
What Data We Collect
Information you provide: When you use our contact form, we collect your name, email address, company name (if provided), project type and the details of your enquiry. Our contact form opens your own email client with this information ready to send to us; it is not stored or processed by a third-party form service.
Analytics data: With your consent, we use Google Analytics to collect anonymised usage data such as pages visited, time on site, device type and approximate location. This data is used solely to understand how visitors use our site and improve the experience.
Cookies
We use the following:
Essential storage: A single stored preference that remembers your cookie consent choice. This is strictly necessary and does not require consent.
Analytics cookies (optional):Google Analytics cookies (_ga, _ga_*) that help us understand site traffic. These are only set if you click “Accept” on our cookie banner, and no analytics scripts load until you do.
You can change your choice at any time by clearing your browser storage for this site and revisiting, which brings the banner back.
How We Use Your Data
We use your information to:
- Respond to your enquiries and talk through your project
- Prepare a feasibility view and a rough budget for what you have in mind
- Communicate with you about a potential or ongoing installation
- Analyse site usage to improve our website (with consent)
We do not sell, rent or share your personal data with third parties for marketing purposes.
Third-Party Services
Google Analytics:With your consent, we use Google Analytics to analyse site traffic. Google's privacy policy is available at policies.google.com/privacy.
Vercel: Our website is hosted on Vercel. Their privacy policy is available at vercel.com/legal/privacy-policy.
International Data Transfers
Some of our providers (Google and Vercel) are based in the United States, so your data may be transferred outside the UK. Where this happens, the transfer is protected by appropriate safeguards such as the UK's International Data Transfer Agreement, Standard Contractual Clauses, or the UK Extension to the EU–US Data Privacy Framework.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for analytics cookies at any time
- Lodge a complaint with the ICO (ico.org.uk)
Data Retention
Enquiry details you send us by email are retained for up to 24 months so we can respond and handle any follow-up. Analytics data is retained for 14 months in Google Analytics.
Contact
For any privacy-related questions, contact us at contact@neonguys.co.uk.